Privacy Policy
Last updated: December 30, 2024
This Privacy Policy describes how farmscorecard ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at farmscorecard and any related services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide Directly
When you register an account, enroll in a course, contact us, or otherwise interact with the Service, you may provide us with:
| Data Type | Examples |
|---|---|
| Identity data | Full name, username, profile photo |
| Contact data | Email address, phone number, postal address |
| Account credentials | Password (stored in hashed form) |
| Payment data | Billing address, payment method details (processed by third-party providers) |
| Communication data | Messages sent to support, feedback forms, chat messages |
| Learning data | Course progress, quiz results, session attendance, instructor notes |
1.2 Information Collected Automatically
When you visit or use the Service, certain technical data is collected automatically, including:
IP address, browser type and version, operating system, referring URLs, pages visited, time and date of access, device identifiers, and session duration. This data is collected through cookies, log files, and similar tracking technologies.
1.3 Information from Third Parties
We may receive information about you from third-party services such as social login providers (if you choose to authenticate via a third-party account), payment processors, and analytics providers. We only receive information that you have authorized those third parties to share.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service delivery: To create and manage your account, provide access to learning sessions, process payments, and deliver the features you request.
Personalization: To tailor your learning path, recommend content, and adapt the experience based on your progress and preferences.
Communication: To send you transactional messages (account confirmations, session reminders, payment receipts), respond to your inquiries, and, where you have opted in, send promotional communications.
Safety and security: To detect, prevent, and respond to fraud, unauthorized access, and other potentially harmful activities.
Analytics and improvement: To understand how users interact with the Service, identify issues, and improve functionality, content, and design.
Legal compliance: To fulfill obligations under applicable law, respond to lawful requests, and enforce our terms.
3. Legal Basis for Processing
We process your personal data on one or more of the following legal bases:
Contract performance: Processing is necessary to provide the Service you have requested or to take steps before entering into a contract with you.
Legitimate interests: Processing is necessary for our legitimate interests, such as improving the Service, preventing fraud, and ensuring security, provided those interests are not overridden by your rights.
Consent: Where you have given clear consent for us to process your data for a specific purpose, such as receiving marketing communications.
Legal obligation: Processing is necessary to comply with a legal obligation to which we are subject.
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Essential cookies | Required for the Service to function (authentication, session management) |
| Preference cookies | Remember your settings and choices across visits |
| Analytics cookies | Collect aggregated usage data to help us improve the Service |
| Marketing cookies | Track activity to deliver relevant advertising (only with your consent) |
4.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service. Where required by law, we will ask for your consent before placing non-essential cookies.
5. Sharing of Information
We do not sell your personal data. We may share your information with:
Service providers: Third-party vendors who assist us in operating the Service, including hosting providers, payment processors, email delivery services, and analytics platforms. These parties are contractually bound to process data only on our behalf and in accordance with this policy.
Instructors and group session participants: In the context of group learning sessions, limited profile information (such as your display name) may be visible to other participants and to the instructor.
Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
Legal authorities: When required by law, court order, or other legal process, or when we believe disclosure is necessary to protect rights, property, or safety.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal data within a reasonable period, except where we are required to retain it for legal, tax, or regulatory purposes.
Learning records and transaction histories may be retained for a longer period as required by applicable law or for dispute resolution purposes.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS), hashed credential storage, access controls, and regular security reviews.
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
8. Your Rights
Depending on your location and applicable law, you may have the following rights with respect to your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct inaccurate or incomplete data.
Deletion: Request that we delete your personal data, subject to certain exceptions.
Restriction: Request that we restrict the processing of your data in certain circumstances.
Portability: Request that we provide your data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests or for direct marketing purposes.
Withdrawal of consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at help@farmscorecard.com. We will respond within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
9. Children's Privacy
The Service is not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected data from a child under 16 without verifiable parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at help@farmscorecard.com.
10. Third-Party Links and Services
The Service may contain links to third-party websites or integrate with third-party tools. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through or in connection with our Service.
11. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. When we transfer data internationally, we take appropriate safeguards to ensure that your data is protected in accordance with this policy and applicable law.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through the Service. Your continued use of the Service after any changes take effect constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us:
Farmscorecard
Kehra, 74307 Harju County, Estonia
Email: help@farmscorecard.com
Phone: +372 4737030
Website: Farmscorecard